NOC and Project Administrator

About the Job The NOC and Project Administrator provides daily support to multiple client relating to issues/concerns of existing IT-related systems and new system implementations and upgrades. They will assist in handling troubleshooting, and resolving tickets as an escalation point for a multiple tier help desk. Administrators are key contributors in the success of our…

Help Desk Technician

General Summary: The Service Desk Technician role is typically an entry level with less than two years of experience.  This person is a good communicator and a person who can manage well when the client is in a pickle and really needs strong guidance.  This person should be prompt and/or know the importance of communicating…