NOC and Project Administrator

About the Job The NOC and Project Administrator provides daily support to multiple client relating to issues/concerns of existing IT-related systems and new system implementations and upgrades. They will assist in handling troubleshooting, and resolving tickets as an escalation point for a multiple tier help desk. Administrators are key contributors in the success of our…

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Help Desk Technician

General Summary: The Service Desk Technician role is typically an entry level with less than two years of experience.  This person is a good communicator and a person who can manage well when the client is in a pickle and really needs strong guidance.  This person should be prompt and/or know the importance of communicating…

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Utilizing a vCIO

Using technology in any business is an absolute necessity in the modern world. For this reason, most larger businesses employ CIOs to oversee the technical aspects of business, ranging from purchasing to implementation and maintenance. While this may work for large corporations, many smaller businesses find themselves without a single, dedicated IT professional on staff,…

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Rise of Ransomware

From a technology standpoint, there’s never been a better time to be alive. Chatting with people for free all across the world or opening your front door at home while in a business meeting, it seems that our interconnected world has unlimited possibilities. Sadly, that can go really wrong when people with less than pure…

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